Return Policy
Chtoyhqsh™ accepts eligible returns according to the conditions described below.
Return Request Period
Return requests should be submitted within 30 days after confirmed delivery.
Conditions for Accepted Returns
Returned products should:
- Remain in acceptable condition
- Include original packaging when possible
- Show no signs of misuse, intentional damage, or excessive wear
Non-Eligible Returns
Returns may not be accepted for:
- Customized or special-edition items
- Clearance products marked as final sale
- Products damaged after delivery due to improper handling
Damaged or Incorrect Shipments
Customers receiving damaged or incorrect products should contact support promptly and provide photos for review assistance.
Return Inspection Process
Returned items are reviewed after arrival. Approved refunds are processed according to the original transaction method and may require additional handling time depending on the financial institution involved.
Return Guidance
Customers are encouraged to contact support before sending any item back to receive updated return instructions and eligibility review details.